WI-FI & NETWORK

Get help getting connected.

Tell us whether your connection drops, feels slow, or will not connect at all.

Common issues

  • Wi-Fi disconnecting or weak signal
  • A device that cannot join the network
  • Router and network setup questions
  • Slow browsing or inconsistent speed
  • Printer or local device connectivity

What to share

  • Your router brand/model and internet provider
  • Whether all devices or only one are affected
  • Any error or router warning light
  • When it began and what you have tried

Never send your Wi-Fi password or router admin password.

Remote or onsite?

Choose your preference in the request form. Onsite availability and any visit charges will be confirmed directly.

Request Wi-Fi support Try the connection checklist